Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...
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Centralpoint is more expensive to implement (TCO) than Inbenta, and Centralpoint is rated higher (84/100) than Inbenta (79/100). Centralpoint offers users more features (8) than Inbenta (0).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...
Oxcyon: Oxcyon's Centralpoint technology is a leading Digital Experience Platform. This centralized platform harmonizes the many functions you need, in contrast to the traditional approach of cobbling together disparate technologies. Oxcyon's Centralpoint technology harmonizes your information, so that each user can be served in a personalized way. Central...
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and Centralpoint Software.
Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. Centralpoint Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software.
Bottom line: Inbenta cost is around the same cost of Centralpoint Software.
We've compared Inbenta Vs. Centralpoint based on some of the most important and required Knowledge Management features.
Inbenta: We are still working to collect the list of features for Inbenta.
Centralpoint Software: Dashboard, Data Analysis Tools, Document Management, Project Management, Customer Experience Management.
Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. and Centralpoint Software's target customer size include: Small, medium and large size businesses.
Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...
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Centralpoint is a knowledge management software for businesses to automate retention policies, dynamically create documents, manage records, and automatically apply metadata.
Compare PricingITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Knowledge Management -> Inbenta review |
Company: | Inbenta |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Inbenta review, Inbenta pricing, Inbenta alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Knowledge Management -> Centralpoint review |
Company: | Oxcyon |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Centralpoint review, Centralpoint pricing, Centralpoint alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.