Compare Inbenta and Centralpoint - Jun 2022

Shlomi LaviShlomi Lavi / Jun 10, 2022

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Bottom Line: Which is Better - Inbenta or Centralpoint?

Centralpoint is more expensive to implement (TCO) than Inbenta, and Centralpoint is rated higher (84/100) than Inbenta (79/100). Centralpoint offers users more features (8) than Inbenta (0).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Inbenta Vs. Oxcyon

Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...

Oxcyon: Oxcyon's Centralpoint technology is a leading Digital Experience Platform. This centralized platform harmonizes the many functions you need, in contrast to the traditional approach of cobbling together disparate technologies. Oxcyon's Centralpoint technology harmonizes your information, so that each user can be served in a personalized way. Central...

Who is more expensive? Inbenta or Centralpoint Software?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and Centralpoint Software.

Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. Centralpoint Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software.

Bottom line: Inbenta cost is around the same cost of Centralpoint Software.

Which software includes more/better features?

We've compared Inbenta Vs. Centralpoint based on some of the most important and required Knowledge Management features.

Inbenta: We are still working to collect the list of features for Inbenta.

Centralpoint Software: Dashboard, Data Analysis Tools, Document Management, Project Management, Customer Experience Management.

Target customer size

Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. and Centralpoint Software's target customer size include: Small, medium and large size businesses.

Inbenta

ITQlick rating
(2.8/5)

Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...

Categories: Data Analysis Tools, Mobile, Content Management, Document Management.

Centralpoint

ITQlick rating
(4.7/5)

Centralpoint is a knowledge management software for businesses to automate retention policies, dynamically create documents, manage records, and automatically apply metadata.

Categories: Data Analysis Tools, Dashboards & KPIs, Video Conferencing, Content Management, Document Management.

Compare specifications

Compare features

Inbenta: 0 Features

We are working to collect the list of features

Centralpoint Software: 8 Features

Dashboard
Data Analysis Tools
Document Management
Project Management
Customer Experience Management
Data visualization
Content Management
Knowledge Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Inbenta
ITQlick rating
2.8/5
Score
79/100
Pricing
9/10
License pricing
Pricing not available
Functionality
22
Compare
Centralp...
ITQlick rating
4.7/5
Score
84/100
Pricing
9.4/10
License pricing
Pricing not available
Functionality
23
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.