Compare Inbenta and Lessons - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Inbenta or Lessons?

Inbenta is more expensive to implement (TCO) than Lessons, and Lessons is rated higher (84/100) than Inbenta (79/100). Lessons offers users more features (5) than Inbenta (0). There is a clear winner in this case and it is Lessons!

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Inbenta Vs. Secutor Solutions LLC

Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...

Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.

Who is more expensive? Inbenta or Lessons Learned Database?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and Lessons Learned Database.

Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. Lessons Learned Database price starts at $8 per user/month , When comparing Lessons Learned Database to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: Inbenta is more expensive than Lessons Learned Database.

Which software includes more/better features?

We've compared Inbenta Vs. Lessons based on some of the most important and required Knowledge Management features.

Inbenta: We are still working to collect the list of features for Inbenta.

Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.

Target customer size

Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers.