Compare Inbenta and Yext - Mar 2022

Shlomi LaviShlomi Lavi / Mar 20, 2022

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Bottom Line: Which is Better - Inbenta or Yext?

Inbenta is more expensive to implement (TCO) than Yext, and Yext is rated higher (91/100) than Inbenta (79/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Inbenta Vs. Yext

Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...

Yext: Yext puts business on the map. The Yext Knowledge Engine™ lets companies manage their digital knowledge in the cloud and sync it to over 100 services in the PowerListings® Network. Yext Listings, Pages, and Reviews help businesses around the globe facilitate face-to-face interactions that boost brand awareness, drive foot traffic, and increase sale...

Who is more expensive? Inbenta or Yext?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and Yext.

Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. Yext price starts at $199 per year , When comparing Yext to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.

Bottom line: Inbenta is more expensive than Yext.

Which software includes more/better features?

We've compared Inbenta Vs. Yext based on some of the most important and required Knowledge Management features.

Inbenta: We are still working to collect the list of features for Inbenta.

Yext: We are still working to collect the list of features for Yext.

Target customer size

Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. The typical clients of Yext are the small to medium-sized businesses (SMBs) and large enterprise of wide array of industries, relying on the service from the IT, mainly with search engine optimization of the local pages and search engine marketing.



Inbenta

ITQlick rating
(2.8/5)

Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...

Categories: Data Analysis Tools, Mobile, Content Management, Document Management.

Yext

ITQlick rating
(3.3/5)

starts at $199 per year

Yext is a location data management software providing users with the system to maximize their location data and info on the web and the proliferation of the traffic on their business websites.

Categories: SEO/SEM.

Compare specifications

Compare features

Inbenta: 0 Features

We are working to collect the list of features

Yext: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Inbenta
ITQlick rating
2.8/5
Score
79/100
Pricing
9/10
License pricing
Pricing not available
Functionality
22
Compare
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15
AnswerDash
ITQlick rating
4.7/5
Score
84/100
Pricing
2/10
License pricing
$10 per license
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.