Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...
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Inbenta is more expensive to implement (TCO) than Yext, and Yext is rated higher (91/100) than Inbenta (79/100).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...
Yext: Yext puts business on the map. The Yext Knowledge Engine™ lets companies manage their digital knowledge in the cloud and sync it to over 100 services in the PowerListings® Network. Yext Listings, Pages, and Reviews help businesses around the globe facilitate face-to-face interactions that boost brand awareness, drive foot traffic, and increase sale...
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and Yext.
Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. Yext price starts at $199 per year , When comparing Yext to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.
Bottom line: Inbenta is more expensive than Yext.
We've compared Inbenta Vs. Yext based on some of the most important and required Knowledge Management features.
Inbenta: We are still working to collect the list of features for Inbenta.
Yext: We are still working to collect the list of features for Yext.
Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. The typical clients of Yext are the small to medium-sized businesses (SMBs) and large enterprise of wide array of industries, relying on the service from the IT, mainly with search engine optimization of the local pages and search engine marketing.
Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time...
Compare Pricingstarts at $199 per year
Yext is a location data management software providing users with the system to maximize their location data and info on the web and the proliferation of the traffic on their business websites.
Compare PricingITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Knowledge Management -> Inbenta review |
Company: | Inbenta |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Inbenta review, Inbenta pricing, Inbenta alternatives |
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Knowledge Management -> Yext review |
Company: | Yext |
Pricing: | starts at $199 per year |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Yext review, Yext pricing, Yext alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.