Shlomi Lavi / Feb 28, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
monday.com is more expensive to implement (TCO) than IncidentMonitor, and monday.com is rated higher (98/100) than IncidentMonitor (78/100). monday.com offers users more features (35) than IncidentMonitor (0). There is a clear winner in this case and it is monday.com!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Monitor 24-7 Inc.: Over a decade ago, two software designers from Canada working as consultants collaborated in the creation of a service desk application on a request from a customer. By partnering together, the two designed an outsourced service desk application which was then successfully implemented by the customer. Monitor 24-7 Inc was a fact. The first version ...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IncidentMonitor and monday.com.
IncidentMonitor price starts at $36 per feature/month , On a scale between 1 to 10 IncidentMonitor is rated 4, which is lower than the average cost of Help Desk software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: IncidentMonitor cost is around the same cost of monday.com.
We've compared IncidentMonitor Vs. monday.com based on some of the most important and required Help Desk features.
IncidentMonitor: We are still working to collect the list of features for IncidentMonitor.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
IncidentMonitor is developed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk and IT.
Monday.
starts at $36 per feature/month
IncidentMonitor is both cloud-based as well as an on-premise help desk that is designed to help businesses communicate with their customers in case of any incidence that requires the attention of the business. ...
Compare Pricingstarts at $10 per seat/month
monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...
PriceDemo| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> IncidentMonitor review |
| Company: | Monitor 24-7 Inc. |
| Pricing: | starts at $36 per feature/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile |
| Links: | IncidentMonitor review, IncidentMonitor pricing, IncidentMonitor alternatives |
| ITQlick Score: | 98/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Project Management -> monday.com review |
| Company: | monday.com |
| Pricing: | starts at $10 per seat/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | monday.com review, monday.com pricing, monday.com alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.