inConcert Allegro is a full-integrated on-premise and cloud-based software solution that caters to all the functional requirements of the high-demand multimedia contact center. The platform offers various featu...
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nextiva app is more expensive to implement (TCO) than inConcert Allegro, and nextiva app is rated higher (99/100) than inConcert Allegro (81/100). nextiva app offers users more features (16) than inConcert Allegro (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
inConcert: inConcert develops technology that incorporates profound contact center business and operation knowledge gathered during more than 15 years of successful implementations. We also provide consulting and professional services adhering to the best practices in the industry. This allows us to deliver highly customized solutions, hosted either in your o...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for inConcert Allegro and Nextiva Hosted Call Center.
inConcert Allegro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 inConcert Allegro is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: inConcert Allegro cost is around the same cost of Nextiva Hosted Call Center.
We've compared inConcert Allegro Vs. nextiva app based on some of the most important and required Call Center features.
inConcert Allegro: We are still working to collect the list of features for inConcert Allegro.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
inConcert Allegro's typical customers include: Medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.
inConcert Allegro is a full-integrated on-premise and cloud-based software solution that caters to all the functional requirements of the high-demand multimedia contact center. The platform offers various featu...
Compare Pricingstarts at $11.95 per user/month
Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> inConcert Allegro review |
Company: | inConcert |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | inConcert Allegro review, inConcert Allegro pricing, inConcert Allegro alternatives |
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> nextiva app review |
Company: | Nextiva |
Pricing: | starts at $11.95 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | nextiva app review, nextiva app pricing, nextiva app alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.