Compare inConcert Allegro and Winleads - Jul 2022

Shlomi LaviShlomi Lavi / Jul 29, 2022

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Bottom Line: Which is Better - inConcert Allegro or Winleads?

Winleads is more expensive to implement (TCO) than inConcert Allegro, and Winleads is rated higher (91/100) than inConcert Allegro (81/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

inConcert Vs. USAutodialer

inConcert: inConcert develops technology that incorporates profound contact center business and operation knowledge gathered during more than 15 years of successful implementations. We also provide consulting and professional services adhering to the best practices in the industry. This allows us to deliver highly customized solutions, hosted either in your o...

USAutodialer: USAutodialer's mission is to project your company in the best possible image to the greatest number of your potential clients. Our goal is to create and implement the most sophisticated and successful lead generation, fax and e-mail marketing possible for your company. You can increase your sales by eliminating "cold calling" by targeting custom...

Who is more expensive? inConcert Allegro or Winleads?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for inConcert Allegro and Winleads.

inConcert Allegro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 inConcert Allegro is rated 2, which is much lower than the average cost of Call Center software. Winleads price starts at $495 per license , When comparing Winleads to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Winleads is more expensive than inConcert Allegro.

Which software includes more/better features?

We've compared inConcert Allegro Vs. Winleads based on some of the most important and required Call Center features.

inConcert Allegro: We are still working to collect the list of features for inConcert Allegro.

Winleads: We are still working to collect the list of features for Winleads.

Target customer size

inConcert Allegro's typical customers include: Medium and large size businesses, and Winleads's target customer size include: SMBs.

inConcert Allegro

ITQlick rating
(4.2/5)

inConcert Allegro is a full-integrated on-premise and cloud-based software solution that caters to all the functional requirements of the high-demand multimedia contact center. The platform offers various featu...

Categories: Call Recording, IVR, Call Center, Customer Service.

Winleads

ITQlick rating
(3.2/5)

starts at $495 per license

Winleads is a cloud-based and an on-premise call center software solution which can be used to make thousands of calls and also use to prescreen potential clients for the business. Winleads is available as SaaS...

Categories: Auto Dialer / Predictive Dialer, Call Recording, IVR, Call Center, Voice Recognition.

Compare specifications

Compare features

inConcert Allegro: 0 Features

We are working to collect the list of features

Winleads: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
inConcer...
ITQlick rating
4.2/5
Score
81/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
6
Compare
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.