Compare iNexus and Advisor - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

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Bottom Line: Which is Better - iNexus or Advisor?

Advisor is more expensive to implement (TCO) than iNexus, and Advisor is rated higher (82/100) than iNexus (79/100). Advisor offers users more features (5) than iNexus (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NexInteractive Vs. dezide

NexInteractive: NexInteractive was founded by two technology visionaries, who have developed telephony platforms for several of the top 10 dialer CRM call center technology companies in the World. They are the original authors of “Prospector” a dialer telephony engine that’s in over 800 call centers worldwide. Inventors of the VOIP “PARAGON” Softphone, and Creator...

dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D. Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented. Vision: to provide the best software for guided troub...

Who is more expensive? iNexus or Advisor?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for iNexus and Advisor.

iNexus price starts at $49 per month , On a scale between 1 to 10 iNexus is rated 2, which is much lower than the average cost of Call Center software. Advisor price starts at $49 per user/month , When comparing Advisor to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Advisor is more expensive than iNexus.

Which software includes more/better features?

We've compared iNexus Vs. Advisor based on some of the most important and required Call Center features.

iNexus: We are still working to collect the list of features for iNexus.

Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.

Target customer size

The software is a useful solution for businesses of all sizes and a wide range of types. Customers of the software include businesses of all sizes and a variety of types.



iNexus

ITQlick rating
(4.3/5)

starts at $49 per month

iNexus is a CRM and predictive dialing solution for businesses of all sizes. It offers such capabilities as call monitoring, contact management, FTC compliance, and others. The software was designed and launche...

Categories: CRM, Complaint Management, Customer Loyalty, Online CRM.

Advisor

ITQlick rating
(4.2/5)

starts at $49 per user/month

Contact Center Portal from Dezide Advisor is a knowledge management solution for businesses of all sizes. It offers such services as workflow management, search engine, process management, and others. T...

Categories: Audit Management, Call Monitoring, Call Recording, Conference Calling, Content Management.

Compare specifications

Compare features

iNexus: 0 Features

We are working to collect the list of features

Advisor: 5 Features

Knowledge Base/FAQ
Self Service Portal
Call Center
Team Collaboration
Content Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
iNexus
ITQlick rating
4.3/5
Score
79/100
Pricing
2.6/10
License pricing
$49 per month
Functionality
5
Review
Compare
Advisor
ITQlick rating
4.2/5
Score
82/100
Pricing
6/10
License pricing
$49 per user/month
Functionality
16
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.