Compare iNexus and nextiva app - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - iNexus or nextiva app?

nextiva app is more expensive to implement (TCO) than iNexus, and nextiva app is rated higher (99/100) than iNexus (79/100). nextiva app offers users more features (16) than iNexus (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

NexInteractive Vs. Nextiva

NexInteractive: NexInteractive was founded by two technology visionaries, who have developed telephony platforms for several of the top 10 dialer CRM call center technology companies in the World. They are the original authors of “Prospector” a dialer telephony engine that’s in over 800 call centers worldwide. Inventors of the VOIP “PARAGON” Softphone, and Creator...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? iNexus or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for iNexus and Nextiva Hosted Call Center.

iNexus price starts at $49 per month , On a scale between 1 to 10 iNexus is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: iNexus cost is around the same cost of Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared iNexus Vs. nextiva app based on some of the most important and required Call Center features.

iNexus: We are still working to collect the list of features for iNexus.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

The software is a useful solution for businesses of all sizes and a wide range of types. Nextiva is ideal for little firms and also large call facilities.