starts at $199 per month
Infinity Call Tracking is a cloud-based Call tracking solution that helps users to analyze conversations between them and their clients and create more clarity on the needs and preferences of the clients.
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Infinity Call Tracking is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than Infinity Call Tracking (75/100). Intermedia Contact Center offers users more features (5) than Infinity Call Tracking (0). There is a clear winner in this case and it is Intermedia Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Infinity Tracking: Infinity is the UK’s leading advanced call tracking, call management and complete business phone solution, all delivered from the Infinity Cloud. Available in over 50 countries, Infinity’s technology allows you to measure which marketing channels generate calls giving you complete insight into every touch point of your customer’s journey. Incor...
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity Call Tracking and Telax Hosted Call Center.
Infinity Call Tracking price starts at $199 per month , On a scale between 1 to 10 Infinity Call Tracking is rated 6, which is similar to the average cost of Call Center software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Infinity Call Tracking is more expensive than Telax Hosted Call Center.
We've compared Infinity Call Tracking Vs. Intermedia Contact Center based on some of the most important and required Call Center features.
Infinity Call Tracking: We are still working to collect the list of features for Infinity Call Tracking.
Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Infinity Call Tracking's typical customers include: Small, medium and large size businesses, Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.
starts at $199 per month
Infinity Call Tracking is a cloud-based Call tracking solution that helps users to analyze conversations between them and their clients and create more clarity on the needs and preferences of the clients.
Compare Pricingstarts at $35 per user/month
Intermedia is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and management of complex ...
Compare PricingITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Infinity Call Tracking review |
Company: | Infinity Tracking |
Pricing: | starts at $199 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Infinity Call Tracking review, Infinity Call Tracking pricing, Infinity Call Tracking alternatives |
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Intermedia Contact Center review |
Company: | Telax Hosted Call Center |
Pricing: | starts at $35 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Intermedia Contact Center review, Intermedia Contact Center pricing, Intermedia Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.