Compare Infinity and Veradigm - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Infinity or Veradigm?

Infinity is more expensive to implement (TCO) than Veradigm, and Veradigm is rated higher (95/100) than Infinity (76/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

1Call Vs. Allscripts

1Call: Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaini...

Allscripts : Physicians' offices, hospitals and post-acute care organizations strive toward providing the best patient care. We are a trusted partner at every turn. The solutions, services and community that Allscripts offers can help you achieve clinical and financial goals.

Who is more expensive? Infinity or Allscripts EHR?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity and Allscripts EHR.

Infinity price starts at $30,000 per license , On a scale between 1 to 10 Infinity is rated 6, which is similar to the average cost of Call Center software. Allscripts EHR price starts at $150 per provider , When comparing Allscripts EHR to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: Infinity cost is around the same cost of Allscripts EHR.

Which software includes more/better features?

We've compared Infinity Vs. Veradigm based on some of the most important and required Call Center features.

Infinity: Document Management, Data Center Management, Market Risk Management, Compliance , Quality management, Training, Knowledge Management.

Allscripts EHR: Appointment Management, Charting, E-Prescribing, E/M Coding, HIPAA Compliant.

Target customer size

Infinity's typical customers include: Small, medium and large size businesses,

Veradigm serves a wide range of customers across the healthcare industry, including healthcare providers, healthcare organizations, and life science companies.