Compare Infinity and HouseCall Pro - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Infinity or HouseCall Pro?

Infinity is more expensive to implement (TCO) than HouseCall Pro, and HouseCall Pro is rated higher (98/100) than Infinity (76/100). HouseCall Pro offers users more features (10) than Infinity (7). There is a clear winner in this case and it is HouseCall Pro!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

1Call Vs. Codefied Inc.

1Call: Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaini...

Codefied Inc.: The Codefied Inc, creator of HouseCall team came together after working for many years on contextual software for smartphones at world-leading wireless company Qualcomm. As homeowners, we were just stumped by why it was such a hassle to maintain our homes. So we set out to change the $200B+ home services industry by rethinking how things should wor...

Who is more expensive? Infinity or HouseCall Pro?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity and HouseCall Pro.

Infinity price starts at $30,000 per license , On a scale between 1 to 10 Infinity is rated 6, which is similar to the average cost of Call Center software. HouseCall Pro price starts at $49 per user/month , When comparing HouseCall Pro to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Infinity is more expensive than HouseCall Pro.

Which software includes more/better features?

We've compared Infinity Vs. HouseCall Pro based on some of the most important and required Call Center features.

Infinity: Document Management, Data Center Management, Market Risk Management, Compliance , Quality management, Training, Knowledge Management.

HouseCall Pro: Email alerts, Mobile Access, Data Analysis Tools, Billing & Invoicing, Contract Management.

Target customer size

Infinity's typical customers include: Small, medium and large size businesses, The software is a feasible option for businesses of all sizes as well as a large range of kinds.