Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Infinity or Marketing 360?
Infinity is more expensive to implement (TCO) than Marketing 360, and Marketing 360 is rated higher (91/100) than Infinity (76/100). Infinity offers users more features (7) than Marketing 360 (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
1Call Vs. Marketing 360
1Call: Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaini...
Marketing 360: Marketing 360® is a Top Rated National® marketing platform. We're driven to continually produce, power and promote the greatest marketing platform in the world. Our Marketing 360® platform is a combination of top-notch, fully managed marketing services and intelligently integrated marketing software.
We’re different because we don’t just special...
Who is more expensive? Infinity or Marketing 360?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infinity and Marketing 360.
Infinity price starts at $30,000 per license , On a scale between 1 to 10 Infinity is rated 6, which is similar to the average cost of Call Center software. Marketing 360 price starts at $395 per month , When comparing Marketing 360 to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Infinity is more expensive than Marketing 360.
Which software includes more/better features?
We've compared Infinity Vs. Marketing 360 based on some of the most important and required Call Center features.
Infinity: Document Management, Data Center Management, Market Risk Management, Compliance , Quality management, Training, Knowledge Management.
Marketing 360: Chat, Prospect Segmentation, Email Marketing, Task Management, Social Media.
Target customer size
Infinity's typical customers include: Small, medium and large size businesses, Marketing 360® is designed mainly for entrepreneurs as well as those engaging in small to medium-size business.