Shlomi Lavi /
Nov 17, 2022
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Bottom Line: Which is Better - info@hand CRBM or Customer Thermometer?
info@hand CRBM is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than info@hand CRBM (62/100). Customer Thermometer offers users more features (7) than info@hand CRBM (3). There is a clear winner in this case and it is Customer Thermometer!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
1CRM CORP Vs. Customer Thermometer
1CRM CORP: 1CRM is the maker of the info@hand Integrated CRBM Customer Relationship & Business Management Software for Small Businesses Wanting More than Just any customer care.1CRM Corp. is a superior all-in-one contact and business management software system, which among its many functions, provides sales force automation with integrated management of info...
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Who is more expensive? info@hand CRBM or Customer Thermometer?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for info@hand CRBM and Customer Thermometer.
info@hand CRBM price starts at $13 per user/month , On a scale between 1 to 10 info@hand CRBM is rated 6, which is similar to the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: info@hand CRBM is more expensive than Customer Thermometer.
Which software includes more/better features?
We've compared info@hand CRBM Vs. Customer Thermometer based on some of the most important and required Customer Service features.
info@hand CRBM: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
Target customer size
info@hand CRBM's typical customers include: Small businesses and start ups, Customer Thermometer is ideal for different companies, big or small.