Infor Epiphany provides software for customer experience management. The solution includes modules that cover the full customer cycle from interaction, marketing, sales, service and optimization of the customer...
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Infor Epiphany is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Infor Epiphany (78/100). Zoho CRM offers users more features (16) than Infor Epiphany (10). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Infor Global Solutions: Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor Epiphany and Zoho CRM.
Infor Epiphany accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Infor Epiphany is rated 8, which is higher than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Infor Epiphany is more expensive than Zoho CRM.
We've compared Infor Epiphany Vs. Zoho CRM based on some of the most important and required CRM features.
Infor Epiphany: Call Center Management, Customer Self Service Portal, Customer Service, Email Marketing, Marketing Automation, Multi-Channel Marketing, Remote Access, Social Media.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
The Infor Epiphany software is a cross-industry solution which can be scaled for any size of business. Zoho CRM is focused on startup to medium firms in different markets.
Infor Epiphany provides software for customer experience management. The solution includes modules that cover the full customer cycle from interaction, marketing, sales, service and optimization of the customer...
Compare Pricingstarts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare PricingITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | CRM -> Infor Epiphany review |
Company: | Infor Global Solutions |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Infor Epiphany review, Infor Epiphany pricing, Infor Epiphany alternatives |
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zoho CRM review |
Company: | Zoho |
Pricing: | starts at $14 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.