Compare Infor Service and Jobber - May 2024

Shlomi LaviShlomi Lavi / May 08, 2024

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Bottom Line: Which is Better - Infor Service or Jobber?

Infor Service is more expensive to implement (TCO) than Jobber, and Jobber is rated higher (99/100) than Infor Service (71/100). Infor Service offers users more features (15) than Jobber (9).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infor Global Solutions Vs. Jobber - Field Service Software

Infor Global Solutions: Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships.

Jobber - Field Service Software: Jobber sets the standard for ease of use in cloud-based software for field service companies. Growing businesses in industries ranging from landscaping to cleaning use Jobber to mobilize, modernize and organize their businesses with flexible scheduling, invoicing, task management and more. nnJobber is helping businesses cut their administrative o...

Who is more expensive? Infor Service or Jobber?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor Service and Jobber.

Infor Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Infor Service Management is rated 10, which is much higher than the average cost of Field Service software. Jobber price starts at $39 per user/month , When comparing Jobber to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Infor Service is more expensive than Jobber.

Which software includes more/better features?

We've compared Infor Service Vs. Jobber based on some of the most important and required Field Service features.

Infor Service: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Customer Survey, Mobile Integration, Rules/Workflows, Scheduling, Self Service Portal, Service Level Agreements, Campaign Dashboard.

Jobber: Billing/Invoicing, Customer Service, Document Management, Time Tracking, Customizable Reports.

Target customer size

Infor Service Management system is best for the service industry, but the software can also be implemented and used in any industry, including industries in industrial manufacturing, aerospace and defense, automotive, hospitality, distribution, technology, healthcare, food, fashion, and the public sector. While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property.



Infor Service

ITQlick rating
(3.5/5)

Infor Service Management is a software solution that has a full ERP system. This system was built and designed specifically to serve the service industry. The end to end system comes along with CRM through fina...

Categories: Customer Service, Help Desk, Field Service, Field Service - HVAC.

Jobber

ITQlick rating
(4.6/5)

starts at $39 per user/month

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexibl...

Categories: Customer Service, Customer Success, Field Service, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Compare features

Infor Service: 15 Features

Asset Management
Customer Survey
Mobile Integration
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
Campaign Dashboard
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Sales Forecasting
Workflow Rules & Management

Jobber: 9 Features

Billing/Invoicing
Customer Service
Document Management
Time Tracking
Customizable Reports
Mobile Access
Work Order Management
Field Service
Fleet management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Infor Se...
ITQlick rating
3.5/5
Score
71/100
Pricing
10/10
License pricing
Pricing not available
Functionality
28
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.