Compare InMoment Employee Engagement and Enterprise Feedback - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - InMoment Employee Engagement or Enterprise Feedback?

Enterprise Feedback is more expensive to implement (TCO) than InMoment Employee Engagement, and Enterprise Feedback is rated higher (92/100) than InMoment Employee Engagement (84/100). Enterprise Feedback offers users more features (3) than InMoment Employee Engagement (0). There is a clear winner in this case and it is Enterprise Feedback!

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InMoment Vs. Verint

InMoment: InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer and employee data to inform better business decisions, and create high-value relationships. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as str...

Verint: ...

Who is more expensive? InMoment Employee Engagement or Enterprise Feedback Management?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InMoment Employee Engagement and Enterprise Feedback Management.

InMoment Employee Engagement accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InMoment Employee Engagement is rated 6, which is similar to the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InMoment Employee Engagement is rated 6, which is similar to the average cost of Customer Experience Management software.

Bottom line: InMoment Employee Engagement cost is around the same cost of Enterprise Feedback Management.

Which software includes more/better features?

We've compared InMoment Employee Engagement Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.

InMoment Employee Engagement: We are still working to collect the list of features for InMoment Employee Engagement.

Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

InMoment Employee Engagement's typical customers include: Small, medium and large size businesses, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.