Compare InMoment Employee Engagement and FullStory - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - InMoment Employee Engagement or FullStory?

InMoment Employee Engagement is more expensive to implement (TCO) than FullStory, and InMoment Employee Engagement is rated higher (84/100) than FullStory (82/100). FullStory offers users more features (3) than InMoment Employee Engagement (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InMoment Vs. FullStory

InMoment: InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer and employee data to inform better business decisions, and create high-value relationships. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as str...

FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.

Who is more expensive? InMoment Employee Engagement or FullStory?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InMoment Employee Engagement and FullStory.

InMoment Employee Engagement accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InMoment Employee Engagement is rated 6, which is similar to the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.

Bottom line: InMoment Employee Engagement is more expensive than FullStory.

Which software includes more/better features?

We've compared InMoment Employee Engagement Vs. FullStory based on some of the most important and required Customer Experience Management features.

InMoment Employee Engagement: We are still working to collect the list of features for InMoment Employee Engagement.

FullStory: Dashboard, Data Analysis Tools, Data analysis.

Target customer size

InMoment Employee Engagement's typical customers include: Small, medium and large size businesses, and FullStory's target customer size include: Small, medium and large size businesses.