Compare Insightly and Zendesk Sell - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Insightly or Zendesk Sell?

Zendesk Sell is more expensive to implement (TCO) than Insightly, and Zendesk Sell is rated higher (89/100) than Insightly (87/100). Zendesk Sell offers users more features (10) than Insightly (8). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Insightly Vs. Base CRM

Insightly: We designed Insightly as a simple to use yet powerful CRM system for small business. With integrations to Google Apps, MailChimp, LinkedIn and Twitter, and with great mobile apps for tablets and smart phones, Insightly is the leading customer management system for small business.

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? Insightly or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Insightly and Base CRM.

Insightly price starts at $29 per user/month , On a scale between 1 to 10 Insightly is rated 2, which is much lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Insightly cost is around the same cost of Base CRM.

Which software includes more/better features?

We've compared Insightly Vs. Zendesk Sell based on some of the most important and required CRM features.

Insightly: Collaboration, Marketing Automation, Sales Automation, Calendar Management, Custom User Interface, Customizable Fields, Inventory Management, Lease Administration.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

Insightly was designed specifically with small businesses in mind: businesses with few sales, and small number of customers and employees. Zendesk Sell is perfect for companies of all sizes.