Compare instaTalent and Zoho Support - Mar 2022

Shlomi LaviShlomi Lavi / Mar 19, 2022

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Bottom Line: Which is Better - instaTalent or Zoho Support?

Zoho Support is more expensive to implement (TCO) than instaTalent, and Zoho Support is rated higher (94/100) than instaTalent (77/100). Zoho Support offers users more features (24) than instaTalent (4).

Looking for the right Recruitment solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CareersUnbound Vs. Zoho

CareersUnbound: CareersUnbound is here for you. Our mission is simple: help you find the best-fit candidate for your company, while saving you both time and money! instaTalent, our cognitive talent discovery and recommendation platform, is the only talent acquisition platform for faster employee recruitment. instaTalent recommends candidates for the position so yo...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? instaTalent or Zoho Support?

The real total cost of ownership (TCO) of Recruitment software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for instaTalent and Zoho Support.

instaTalent price starts at $400 per user/year , On a scale between 1 to 10 instaTalent is rated 2, which is much lower than the average cost of Recruitment software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Recruitment software cost.

Bottom line: instaTalent cost is around the same cost of Zoho Support.

Which software includes more/better features?

We've compared instaTalent Vs. Zoho Support based on some of the most important and required Recruitment features.

instaTalent: Recruiting, Recruiting Management, Resume Database, Customer Relationship Management.

Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.

Target customer size

The software is a useful solution for businesses of all sizes and a wide range of types. Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.



instaTalent

ITQlick rating
(4.3/5)

starts at $400 per user/year

instaTalent is a cloud-based recruitment management solution for businesses of all sizes. It offers such services as background screening, resume parsing and searching, social media integration, and others. The...

Categories: CRM, Online Community, Employee Onboarding, Recruiting Agency.

Zoho Support

ITQlick rating
(5/5)

starts at $12 per user/month

Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Customer Success.

Compare specifications

Compare features

instaTalent: 4 Features

Recruiting
Recruiting Management
Resume Database
Customer Relationship Management

Zoho Support: 24 Features

Contract Management
Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
Contact Management
Contract Management
Customer Service
Customer Support Tracking
Dashboards
Knowledge Base
Sales Reports
Social Media
Workflow Rules & Management
Custom Ticket Designs
Custom Ticket Stock
Customizable Programming
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
instaTalent
ITQlick rating
4.3/5
Score
77/100
Pricing
2.4/10
License pricing
$400 per user/year
Functionality
11
Compare
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Oracle T...
ITQlick rating
4/5
Score
98/100
Pricing
6/10
License pricing
$5,000 per year
Functionality
22
BirdDogH...
ITQlick rating
4.3/5
Score
96/100
Pricing
5/10
License pricing
Pricing not available
Functionality
36
COMPAS f...
ITQlick rating
4/5
Score
91/100
Pricing
2/10
License pricing
$39.99 per user/month
Functionality
29

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.