Integria IMS Vs AffinityLive Sync (Oct 2020)

Shlomi LaviShlomi Lavi / Oct 17, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

Bottom Line: Which is Better - Integria IMS or AffinityLive Sync?

Integria IMS is more expensive to implement (TCO) than AffinityLive Sync, Integria IMS is rated higher (89/100) than AffinityLive Sync (86/100). AffinityLive Sync offers more features (3) to their users than Integria IMS (0).

Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Ártica Soluciones Tecnológicas compares with AffinityLive?

Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.

AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.

Who's more expensive? Integria IMS or AffinityLive Sync?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Integria IMS and AffinityLive Sync.

Integria IMS price starts at $3,750 per year , on a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. AffinityLive Sync price starts at $39 per month , when comparing AffinityLive Sync to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Integria IMS is more expensive than AffinityLive Sync.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Integria IMS Vs. AffinityLive Sync based on some of the most important and required Help Desk features. Integria IMS: We are still working to collect the list of features for Integria IMS. AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Integria IMS's typical customers include: Small, medium and large size businesses, Main customer base of the software comes from small and medium businesses.

Integria IMS

ITQlick rating
(4.1/5)

starts at $3,750 per year

Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.

Categories: Help Desk.

AffinityLive Sync

ITQlick rating
(4.7/5)

starts at $39 per month

Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesse...

Categories: CRM, Help Desk, Online CRM, Time and Attendance, Professional Services Automation.

Compare specifications

Compare features

Integria IMS: 0 Features

We are working to collect the list of features

AffinityLive Sync: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Integria
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$3,750 per year
Functionality
3
Compare
AffinityLive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
86/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Functionality
9
Freshdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality
39
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$14 per user/month
Functionality
3
Review
FuseDesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$97 per user/month
Functionality
7
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.