starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
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Assyst is more expensive to implement (TCO) than Integria IMS, and Integria IMS is rated higher (89/100) than Assyst (75/100). Assyst offers users more features (5) than Integria IMS (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.
Axios Systems: Axios Systems was the first ITSM vendor to adopt the ITIL® framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Integria IMS and Assyst.
Integria IMS price starts at $6,000 per year , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. Assyst accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software.
Bottom line: Assyst is more expensive than Integria IMS.
We've compared Integria IMS Vs. Assyst based on some of the most important and required Help Desk features.
Integria IMS: We are still working to collect the list of features for Integria IMS.
Assyst: Asset Management, Change Management, ITIL Compliant, Reporting, Service Level Agreements.
Integria IMS's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and types.
starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare Pricing
Assyst is a cloud-based as well as on-premise help-desk software solution that aims at IT management. The solution offers functionalities such as service management, asset management, collaboration platform, an...
Compare PricingITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Integria IMS review |
Company: | Ártica Soluciones Tecnológicas |
Pricing: | starts at $6,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Integria IMS review, Integria IMS pricing, Integria IMS alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> Assyst review |
Company: | Axios Systems |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Assyst review, Assyst pricing, Assyst alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.