Compare Integria IMS and ConnectWise Distribution - Apr 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Integria IMS or ConnectWise Distribution?

Integria IMS is more expensive to implement (TCO) than ConnectWise Distribution, and Integria IMS is rated higher (89/100) than ConnectWise Distribution (85/100). ConnectWise Distribution offers users more features (7) than Integria IMS (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ártica Soluciones Tecnológicas Vs. ConnectWise

Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.

ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.

Who is more expensive? Integria IMS or ConnectWise Distribution?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Integria IMS and ConnectWise Distribution.

Integria IMS price starts at $6,000 per year , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. ConnectWise Distribution price starts at $24 per user/month , When comparing ConnectWise Distribution to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Integria IMS is more expensive than ConnectWise Distribution.

Which software includes more/better features?

We've compared Integria IMS Vs. ConnectWise Distribution based on some of the most important and required Help Desk features.

Integria IMS: We are still working to collect the list of features for Integria IMS.

ConnectWise Distribution: Asset Management, Email Integration, Reporting, Rules/Workflows, Data Import/Export.

Target customer size

Integria IMS's typical customers include: Small, medium and large size businesses, The software is a viable product for businesses of all sizes and a variety of types.