starts at $3,750 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare PricingShlomi Lavi / Nov 02, 2020
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starts at $3,750 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare Pricing
devContact is a help desk software designed as an online solution to help handle user retention, feedbacks, bad reviews, and customer support problems.
PriceDemoITQlick Score: | 89/100 |
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ITQlick Rating: | (4.1/5) |
Pricing: | 4/10 - average cost |
Category: | Help Desk -> Integria IMS |
Company: | Ártica Soluciones Tecnológicas |
Pricing: | starts at $3,750 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Integria IMS review, Integria IMS pricing, Integria IMS alternatives |
ITQlick Score: | 85/100 |
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ITQlick Rating: | (4.8/5) |
Pricing: | 2/10 - low cost |
Category: | Help Desk -> devContact |
Company: | devContact |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile |
Links: | devContact review, devContact pricing, devContact alternatives |
Integria IMS is more expensive to implement (TCO - Total Cost of Ownership) than devContact, Integria IMS is rated higher (89/100) than devContact (85/100).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.
devContact: Cut down on your support tickets with a built-in help desk module comprising FAQs and Knowledge-base. Customers can perform keyword search to find solutions to their problems.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Integria IMS and devContact.
Integria IMS price starts at $3,750 per year , on a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. devContact accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software.
Bottom line: Integria IMS is more expensive than devContact.
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Integria IMS Vs. devContact based on some of the most important and required Help Desk features. Integria IMS: We are still working to collect the list of features for Integria IMS. devContact: We are still working to collect the list of features for devContact.
Integria IMS's typical customers include: Small, medium and large size businesses, and devContact's target customer size include: Small businesses and start ups.
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.