starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
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Integria IMS is more expensive to implement (TCO) than JIRA Service Desk, and Integria IMS is rated higher (89/100) than JIRA Service Desk (87/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.
Atlassian Pty Ltd: Software is everywhere – on our computers, our watches, our refrigerators. And the teams building software together – developers, product managers, doc writers, bug-bashers – are our heroes. Our products help teams of all sizes track and share everything, work smarter, and create better software together.We are 400 geeks, beer drinkers, nerf herder...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Integria IMS and JIRA Service Desk.
Integria IMS price starts at $6,000 per year , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. JIRA Service Desk price starts at $7.50 per user/month , When comparing JIRA Service Desk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Integria IMS is more expensive than JIRA Service Desk.
We've compared Integria IMS Vs. JIRA Service Desk based on some of the most important and required Help Desk features.
Integria IMS: We are still working to collect the list of features for Integria IMS.
JIRA Service Desk: We are still working to collect the list of features for JIRA Service Desk.
Integria IMS's typical customers include: Small, medium and large size businesses, The usual users of JIRA Service Desk are those insmall businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk, self-service portal, document and feedback management and CRM.
starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare Pricingstarts at $7.50 per user/month
JIRA Service Desk is a helpdesk software developed by Atlassian Cloud. JIRA Service Desk is mainly utilized by its users as the main issue tracking tool. This software is also a major component in the managemen...
Compare PricingITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Integria IMS review |
Company: | Ártica Soluciones Tecnológicas |
Pricing: | starts at $6,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Integria IMS review, Integria IMS pricing, Integria IMS alternatives |
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> JIRA Service Desk review |
Company: | Atlassian Pty Ltd |
Pricing: | starts at $7.50 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | JIRA Service Desk review, JIRA Service Desk pricing, JIRA Service Desk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.