Compare Integria IMS and LANDesk Service Desk - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Integria IMS or LANDesk Service Desk?

LANDesk Service Desk is more expensive to implement (TCO) than Integria IMS, and Integria IMS is rated higher (89/100) than LANDesk Service Desk (79/100). LANDesk Service Desk offers users more features (8) than Integria IMS (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ártica Soluciones Tecnológicas Vs. Landesk

Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.

Landesk: Customers worldwide use LANDesk solutions to maximize user productivity while reducing the associated IT complexities, risks and costs to the business. Research firms such as Gartner and Forrester consistently rank LANDesk as an industry leader. In fact, LANDesk is the only vendor to rank simultaneously in the following three Gartner Inc. Magic Qua...

Who is more expensive? Integria IMS or LANDesk Service Desk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Integria IMS and LANDesk Service Desk.

Integria IMS price starts at $6,000 per year , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. LANDesk Service Desk price starts at $50 per year , When comparing LANDesk Service Desk to its competitors, the software is rated 8 - higher than the average Help Desk software cost.

Bottom line: LANDesk Service Desk is more expensive than Integria IMS.

Which software includes more/better features?

We've compared Integria IMS Vs. LANDesk Service Desk based on some of the most important and required Help Desk features.

Integria IMS: We are still working to collect the list of features for Integria IMS.

LANDesk Service Desk: Asset Management, Billing and Invoicing, ITIL Compliant, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Integria IMS's typical customers include: Small, medium and large size businesses, and LANDesk Service Desk's target customer size include: Small, medium and large size businesses.