Compare Integria IMS and Uservoice Feedback Site - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Integria IMS or Uservoice Feedback Site?

Integria IMS is more expensive to implement (TCO) than Uservoice Feedback Site, and Integria IMS is rated higher (89/100) than Uservoice Feedback Site (74/100). Uservoice Feedback Site offers users more features (2) than Integria IMS (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ártica Soluciones Tecnológicas Vs. Uservoice

Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.

Uservoice: We give a $*#& about our customers. Okay, so maybe a dirty word isn’t the most refined way to describe how much we care about our customers and love what we do, but it captures our passion for providing support that’s human. And humane. We talk to our users because we want to understand the features they value most and build the tools that make ...

Who is more expensive? Integria IMS or Uservoice Feedback Site?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Integria IMS and Uservoice Feedback Site.

Integria IMS price starts at $6,000 per year , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. Uservoice Feedback Site price starts at $499 per month , When comparing Uservoice Feedback Site to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Integria IMS is more expensive than Uservoice Feedback Site.

Which software includes more/better features?

We've compared Integria IMS Vs. Uservoice Feedback Site based on some of the most important and required Help Desk features.

Integria IMS: We are still working to collect the list of features for Integria IMS.

Uservoice Feedback Site: Knowledge Base/FAQ, Mobile Integration.

Target customer size

Integria IMS's typical customers include: Small, medium and large size businesses, Uservoice Feedback Site is ideal for medium and large sized business that intend to offer proper customer support and to gain a clear insight into customer experiences and feedback.