starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
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Vivantio Pro is more expensive to implement (TCO) than Integria IMS, and Integria IMS is rated higher (89/100) than Vivantio Pro (75/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Integria IMS and Vivantio Pro.
Integria IMS price starts at $6,000 per year , On a scale between 1 to 10 Integria IMS is rated 4, which is lower than the average cost of Help Desk software. Vivantio Pro price starts at $42 per user/month , When comparing Vivantio Pro to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Integria IMS cost is around the same cost of Vivantio Pro.
We've compared Integria IMS Vs. Vivantio Pro based on some of the most important and required Help Desk features.
Integria IMS: We are still working to collect the list of features for Integria IMS.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
Integria IMS's typical customers include: Small, medium and large size businesses, and Vivantio Pro's target customer size include: Small, medium and large size businesses.
starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare Pricingstarts at $42 per user/month
Vivantio Pro is a trending cloud-based Help Desk software, it is designed to support small, medium and large size business. Vivantio Pro received a rating of 4.3 from ITQlick team. The software cost is consider...
PriceDemoITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Integria IMS review |
Company: | Ártica Soluciones Tecnológicas |
Pricing: | starts at $6,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Integria IMS review, Integria IMS pricing, Integria IMS alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Vivantio Pro review |
Company: | Vivantio |
Pricing: | starts at $42 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Vivantio Pro review, Vivantio Pro pricing, Vivantio Pro alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.