Compare Intercom and SendHub - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Intercom or SendHub?

Intercom is more expensive to implement (TCO) than SendHub, and Intercom is rated higher (86/100) than SendHub (77/100). SendHub offers users more features (5) than Intercom (3).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Intercom Vs. SendHub

Intercom: Our mission is to make web business personal. We want to let the personalities of great businesses shine, and allow them to treat their customers with respect.Intercom has replaced helpdesk, email marketing, customer relationship management, and marketing automation tools for thousands of web businesses with one, simple product.

SendHub: SendHub brings simplicity, affordability, and multi-channel customer service to business telephony. Finally a phone solution that is flexible and adaptable to the dynamic needs of small and midsize companies, without adding costs and complexity to their operations.

Who is more expensive? Intercom or SendHub?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Intercom and SendHub.

Intercom price starts at $38 per feature/month , On a scale between 1 to 10 Intercom is rated 6, which is similar to the average cost of SMS Marketing software. SendHub price starts at $7 per month , When comparing SendHub to its competitors, the software is rated 2 - much lower than the average SMS Marketing software cost.

Bottom line: Intercom is more expensive than SendHub.

Which software includes more/better features?

We've compared Intercom Vs. SendHub based on some of the most important and required SMS Marketing features.

Intercom: Data Import/Export, Basic Reports, Online Customer Support.

SendHub: Customizable Reporting, Mobile Access, Data Analysis Tools, Contact Management, VoIP.

Target customer size

Intercom is suitable for web and mobile businesses of all shapes and sizes that are looking for an easy way to connect with their customers. Customers of the software chiefly include small and medium businesses hailing from diverse industries.