Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - InTouch or ACT! Premium?
InTouch is more expensive to implement (TCO) than ACT! Premium, and InTouch is rated higher (91/100) than ACT! Premium (88/100). ACT! Premium offers users more features (4) than InTouch (3).
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. Sage
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...
Who is more expensive? InTouch or ACT! Premium?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and ACT! Premium.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. ACT! Premium price starts at $37.50 per user/month , When comparing ACT! Premium to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.
Bottom line: InTouch cost is around the same cost of ACT! Premium.
Which software includes more/better features?
We've compared InTouch Vs. ACT! Premium based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well.