Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - InTouch or Creatio?
Creatio is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Creatio (80/100). Creatio offers users more features (5) than InTouch (3).
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. bpm’online
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.
Who is more expensive? InTouch or Creatio?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Creatio.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Creatio price starts at $30 per user/month , When comparing Creatio to its competitors, the software is rated 4 - lower than the average Legal Management software cost.
Bottom line: Creatio is more expensive than InTouch.
Which software includes more/better features?
We've compared InTouch Vs. Creatio based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Creatio: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. Creatio offers solutions for companies of any size – from small companies to big enterprises.