Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - InTouch or Call Box?
Call Box is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Call Box (77/100). InTouch offers users more features (3) than Call Box (0). There is a clear winner in this case and it is InTouch!
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. Call Box
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...
Who is more expensive? InTouch or Call Box?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Call Box.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software.
Bottom line: Call Box is more expensive than InTouch.
Which software includes more/better features?
We've compared InTouch Vs. Call Box based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Call Box: We are still working to collect the list of features for Call Box.
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. and Call Box's target customer size include: Start up, Small business, Medium business, Large business.