Compare InTouch vs KMS Lighthouse

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
InTouch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
KMS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
79/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.4/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
Filevine
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
24
Fit small business
Fit medium business
Fit large business
Software review
Clio
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$39 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
MyCase
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
24
Fit small business
Fit medium business
Fit large business
Software review

InTouch Vs. KMS Lighthouse: Which is better?

Shlomi Lavi / Jul 16, 2020

Looking for the right Legal Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business and we aim to take this as much of this pressure from your shoulders as possible. Whether it be offering advice on which systems you really need, or taking you through the neccessary steps to get you making the most from your system, CRM is happy to help.

KMS lighthouse: KMS lighthouse provides a powerful all-in-one knowledge platform with a superfast Search Technology, addressing the broad range of customer-company connection channels. The KMS lighthouse family of products provides a seamless customer experience across all care channels: from self-service, such as the company website or social media platforms, through one-on- one time with customers, such as at contact centers, retail stores and field service, and even up to constantly addressing potential customers, by giving your employees the technological ability to provide answers, anytime and anywhere.

Pricing/cost comparison

The real cost of Legal Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for InTouch TCO and KMS Lighthouse total cost to help with the total cost of ownership calculation.

InTouch price Starting from $19 per user/month , on a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. KMS Lighthouse price Starting from $25 per user/month , when comparing KMS Lighthouse to their competitors, the software is rated 6 - similar to the average Legal Management software cost.

Bottom line:KMS Lighthouse is more expensive than InTouch.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared InTouch Vs. KMS Lighthouse based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support, ..
KMS Lighthouse list of features include the following: We are still working to collect the list of features of KMS Lighthouse.

Target customer size

Customers of the software mainly include small and medium businesses with backgrounds in a wide range of industries. and KMS Lighthouse's target customer size include: Small business.

InTouch

ITQlick rating
(3/5)

Starting from $19 per user/month

InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, mar...

Categories: Customer Relationship Management, Retail & POS.

KMS Lighthouse

ITQlick rating
(4.5/5)

Starting from $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

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Compare specifications

InTouch Specifications

Name: InTouch
Company: Customers Really Matter Ltd
Address North Somerset, United Kingdom
Website:https://www.intouchcrm.com/
Platforms: Desktop, Cloud

KMS Lighthouse Specifications

Name: KMS Lighthouse
Company: KMS lighthouse
Address United States
Website:https://www.kmslh.com/
Platforms: Desktop

Compare features

InTouch: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

KMS Lighthouse: 0 Features

We are working to collect the information