Compare InTouch and MyCase - Feb 2023

Shlomi LaviShlomi Lavi / Feb 27, 2023

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Bottom Line: Which is Better - InTouch or MyCase?

InTouch is more expensive to implement (TCO) than MyCase, and MyCase is rated higher (94/100) than InTouch (91/100). MyCase offers users more features (11) than InTouch (3). There is a clear winner in this case and it is MyCase!

Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Customers Really Matter Ltd Vs. MyCase

Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...

MyCase: Our vision is to provide legal professionals with innovative and intuitive solutions that meet the needs of the modern law firm. Our robust technology enables attorneys, paralegals, and staff to access critical information and manage firm activities from anywhere, at anytime. MyCase was founded in 2010 by a practicing lawyer and a team of techno...

Who is more expensive? InTouch or MyCase?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and MyCase.

InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. MyCase price starts at $49 per user/month , When comparing MyCase to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: InTouch cost is around the same cost of MyCase.

Which software includes more/better features?

We've compared InTouch Vs. MyCase based on some of the most important and required Legal Management features.

InTouch: Data Import/Export, Basic Reports, Online Customer Support.

MyCase: Version Control, Project Collaboration, Time and Expense Tracking, Billing & Invoicing, Document Indexing.

Target customer size

InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.

MyCase Legal Management software primarily serves small to medium-sized law firms and solo practitioners in a variety of industries.

InTouch

ITQlick rating
(3/5)

starts at $368.74 per user/month

InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, mar...

Categories: Customer Relationship Management, Retail & POS.

MyCase

ITQlick rating
(4.7/5)

starts at $49 per user/month

MyCase is a legal management solution built for attorneys and small to medium law firms. Its key features include document, legal practice, and contacts management, time and expense tracking, client portal, pay...

Categories: Billing & Invoicing, Strategic Planning, Case Management, Document Management, Team Collaboration.

Compare specifications

Compare features

InTouch: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

MyCase: 11 Features

Version Control
Project Collaboration
Time and Expense Tracking
Billing & Invoicing
Document Indexing
Document Tagging
Document Management
Time Tracking by Client
Time Tracking
Task Management
Vendor/Client Portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
InTouch
ITQlick rating
3/5
Score
91/100
Pricing
3.6/10
License pricing
$368.74 per user/month
Functionality
5
Compare
MyCase
ITQlick rating
4.7/5
Score
94/100
Pricing
3/10
License pricing
$49 per user/month
Functionality
24
Review
Practice...
ITQlick rating
4.8/5
Score
97/100
Pricing
2.4/10
License pricing
$49 per user/month
Functionality
20
Filevine
ITQlick rating
4.8/5
Score
96/100
Pricing
2.6/10
License pricing
Pricing not available
Functionality
24
Clio
ITQlick rating
4.7/5
Score
96/100
Pricing
2.2/10
License pricing
$39 per user/month
Functionality
20
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.