Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - InTouch or Needles?
InTouch is more expensive to implement (TCO) than Needles, and InTouch is rated higher (91/100) than Needles (85/100). InTouch offers users more features (3) than Needles (0).
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. Needles Case Management
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Needles Case Management: Our team has the combined experience to get your firm up and running in the most efficient manner. The first step of implementation will be to address your existing data. We offer numerous data conversion services that will allow you to begin using Needles with information you have already amassed. The goal of your implementation and training is to...
Who is more expensive? InTouch or Needles Case Management?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and Needles Case Management.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. Needles Case Management price starts at $85 per user/month , When comparing Needles Case Management to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.
Bottom line: InTouch cost is around the same cost of Needles Case Management.
Which software includes more/better features?
We've compared InTouch Vs. Needles based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Needles Case Management: We are still working to collect the list of features for Needles Case Management.
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. and Needles Case Management's target customer size include: Start up, Small business, Medium business, Large business.