Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - InTouch or Sugar Sell?
Sugar Sell is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Sugar Sell (90/100). Sugar Sell offers users more features (21) than InTouch (3).
Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customers Really Matter Ltd Vs. SugarCRM
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Who is more expensive? InTouch or SugarCRM?
The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InTouch and SugarCRM.
InTouch price starts at $368.74 per user/month , On a scale between 1 to 10 InTouch is rated 2, which is much lower than the average cost of Legal Management software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average Legal Management software cost.
Bottom line: SugarCRM is more expensive than InTouch.
Which software includes more/better features?
We've compared InTouch Vs. Sugar Sell based on some of the most important and required Legal Management features.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments. Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.