Compare InvGate Service Desk and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - InvGate Service Desk or Pipedrive?

InvGate Service Desk is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than InvGate Service Desk (85/100). Pipedrive offers users more features (4) than InvGate Service Desk (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InvGate Asset Management Vs. Pipedrive

InvGate Asset Management: Delivery of exceptional value to our clients through a game changing products and business model. Our philosophy is to challenge the belief that business software is years behind consumer products in terms of usability and functionality, requires months to roll out, and it is necessary to have a separate service contract doubling the overall cos...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? InvGate Service Desk or Pipedrive?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InvGate Service Desk and Pipedrive.

InvGate Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InvGate Service Desk is rated 4, which is lower than the average cost of Field Service software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: InvGate Service Desk is more expensive than Pipedrive.

Which software includes more/better features?

We've compared InvGate Service Desk Vs. Pipedrive based on some of the most important and required Field Service features.

InvGate Service Desk: We are still working to collect the list of features for InvGate Service Desk.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

InvGate Service Desk's typical customers include: Small, medium and large size businesses, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.