Compare InvGate Service Desk and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - InvGate Service Desk or Zoho CRM?

InvGate Service Desk is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than InvGate Service Desk (85/100). Zoho CRM offers users more features (16) than InvGate Service Desk (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

InvGate Asset Management Vs. Zoho

InvGate Asset Management: Delivery of exceptional value to our clients through a game changing products and business model. Our philosophy is to challenge the belief that business software is years behind consumer products in terms of usability and functionality, requires months to roll out, and it is necessary to have a separate service contract doubling the overall cos...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? InvGate Service Desk or Zoho CRM?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InvGate Service Desk and Zoho CRM.

InvGate Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InvGate Service Desk is rated 4, which is lower than the average cost of Field Service software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: InvGate Service Desk is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared InvGate Service Desk Vs. Zoho CRM based on some of the most important and required Field Service features.

InvGate Service Desk: We are still working to collect the list of features for InvGate Service Desk.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

InvGate Service Desk's typical customers include: Small, medium and large size businesses, Zoho CRM is focused on startup to medium firms in different markets.