Shlomi Lavi /
Mar 07, 2022
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Bottom Line: Which is Better - IPscape or Slack?
IPscape is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than IPscape (55/100). Slack offers users more features (5) than IPscape (0). There is a clear winner in this case and it is Slack!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IPscape Vs. Slack
IPscape: Founded in 2005 and now operating in over 22 countries worldwide, IPscape is a software company that designs and implements cloud software for contact centres. IPscape’s key differentiator is that all elements of the solution - software, telecommunications and hosting - are delivered 100% as a service (SaaS). Under the SaaS model customers access a...
Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.
Who is more expensive? IPscape or Slack?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IPscape and Slack.
IPscape price starts at $250 per user/month , On a scale between 1 to 10 IPscape is rated 4, which is lower than the average cost of Call Center software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: IPscape is more expensive than Slack.
Which software includes more/better features?
We've compared IPscape Vs. Slack based on some of the most important and required Call Center features.
IPscape: We are still working to collect the list of features for IPscape.
Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.
Target customer size
IPscape's typical customers include: SMBs, and Slack's target customer size include: Small, medium and large size businesses.