Shlomi Lavi / Mar 07, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
IPscape is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than IPscape (55/100). Slack offers users more features (5) than IPscape (0). There is a clear winner in this case and it is Slack!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IPscape: Founded in 2005 and now operating in over 22 countries worldwide, IPscape is a software company that designs and implements cloud software for contact centres. IPscape’s key differentiator is that all elements of the solution - software, telecommunications and hosting - are delivered 100% as a service (SaaS). Under the SaaS model customers access a...
Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IPscape and Slack.
IPscape price starts at $250 per user/month , On a scale between 1 to 10 IPscape is rated 4, which is lower than the average cost of Call Center software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: IPscape is more expensive than Slack.
We've compared IPscape Vs. Slack based on some of the most important and required Call Center features.
IPscape: We are still working to collect the list of features for IPscape.
Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.
IPscape's typical customers include: SMBs, and Slack's target customer size include: Small, medium and large size businesses.
starts at $250 per user/month
IPscape is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. IPscape received a rating of 4.1 from ITQlick team. The software cost is considered affordabl...
Compare Pricingstarts at $6.67 per month
Slack is a cloud-based Team Collaboration software that enables its users to participate in extended communications involving File sharing, App collaborations, and call making. It also allows them to manage org...
Compare Pricing| ITQlick Score: | 55/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> IPscape review |
| Company: | IPscape |
| Pricing: | starts at $250 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | IPscape review, IPscape pricing, IPscape alternatives |
| ITQlick Score: | 100/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Team Collaboration -> Slack review |
| Company: | Slack |
| Pricing: | starts at $6.67 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Slack review, Slack pricing, Slack alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.