Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - Irene or monday.com?
Irene is more expensive to implement (TCO) than monday.com, and monday.com is rated higher (98/100) than Irene (62/100). monday.com offers users more features (35) than Irene (0). There is a clear winner in this case and it is monday.com!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ISC Consultants Vs. monday.com
ISC Consultants: ISC Consultants is a full service consulting and software development firm specializing in the support of contact and call centers. For over 30 years, ISC has served the call center industry by providing training development, mission-critical software, and consulting services. From the beginning, ISC Consultants has been dedicated to providing meas...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? Irene or monday.com?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Irene and monday.com.
Irene price starts at $20 per user/month , On a scale between 1 to 10 Irene is rated 6, which is similar to the average cost of Call Center software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Irene is more expensive than monday.com.
Which software includes more/better features?
We've compared Irene Vs. monday.com based on some of the most important and required Call Center features.
Irene: We are still working to collect the list of features for Irene.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
Irene's typical customers include: SMBs,
Monday.