Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - IT Asset or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than IT Asset, and Mhelpdesk is rated higher (95/100) than IT Asset (89/100). Mhelpdesk offers users more features (15) than IT Asset (3).
Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Mhelpdesk
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? IT Asset or Mhelpdesk?
The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Asset and Mhelpdesk.
IT Asset price starts at $800 per user/year , On a scale between 1 to 10 IT Asset Management is rated 4, which is lower than the average cost of IT Asset Management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average IT Asset Management software cost.
Bottom line: Mhelpdesk is more expensive than IT Asset.
Which software includes more/better features?
We've compared IT Asset Vs. Mhelpdesk based on some of the most important and required IT Asset Management features.
IT Asset: Data Import/Export, Basic Reports, Online Customer Support.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.