Compare IT Asset and SolarWinds Service Desk - Nov 2022

Shlomi LaviShlomi Lavi / Nov 06, 2022

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Bottom Line: Which is Better - IT Asset or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than IT Asset, and IT Asset is rated higher (89/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than IT Asset (3).

Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Samanage Vs. Samanage

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? IT Asset or Samanage Asset Management?

The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Asset and Samanage Asset Management.

IT Asset price starts at $800 per user/year , On a scale between 1 to 10 IT Asset Management is rated 4, which is lower than the average cost of IT Asset Management software. Samanage Asset Management price starts at $15 per user/month , When comparing Samanage Asset Management to its competitors, the software is rated 6 - similar to the average IT Asset Management software cost.

Bottom line: Samanage Asset Management is more expensive than IT Asset.

Which software includes more/better features?

We've compared IT Asset Vs. SolarWinds Service Desk based on some of the most important and required IT Asset Management features.

IT Asset: Data Import/Export, Basic Reports, Online Customer Support.

Samanage Asset Management: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.

IT Asset

ITQlick rating
(3/5)

starts at $800 per user/year

Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. A typical IT infrastructure has many different assets of various types, and...

Categories: Help Desk, IT Asset Management, License Management.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $15 per user/month

Know exactly what computers you have, where they\\'re physically located, their configuration, and who is using them in an online platform Samanage SaaS IT Asset Management software allows you to easil...

Categories: Fixed Asset Management, CRM, Customer Service, Customer Success, Help Desk.

Compare specifications

Compare features

IT Asset: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Samanage Asset Management: 24 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
Contract Management
Customer Self Service Portal
Customer Service
Knowledge Base
Sales Reports
Mobile Inspections
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IT Asset
ITQlick rating
3/5
Score
89/100
Pricing
4.8/10
License pricing
$800 per user/year
Functionality
6
Compare
SolarWin...
ITQlick rating
5/5
Score
71/100
Pricing
6/10
License pricing
$15 per user/month
Functionality
47
CMDBuild
ITQlick rating
4.1/5
Score
85/100
Pricing
6/10
License pricing
Has a free version
Functionality
12
Manageen...
ITQlick rating
5/5
Score
85/100
Pricing
6/10
License pricing
$795 per license
Functionality
11
GLPI
ITQlick rating
3.8/5
Score
83/100
Pricing
6.4/10
License pricing
$19 per month
Functionality
6
Review
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.