Compare IT Service and monday.com - Feb 2023

Shlomi LaviShlomi Lavi / Feb 28, 2023

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Bottom Line: Which is Better - IT Service or monday.com?

monday.com is more expensive to implement (TCO) than IT Service, and monday.com is rated higher (98/100) than IT Service (62/100). monday.com offers users more features (35) than IT Service (3). There is a clear winner in this case and it is monday.com!

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CA Technologies Vs. monday.com

CA Technologies: CA Technologies has been helping companies manage Information Technology (IT) in all kinds of environments for more than three decades. CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations of all sizes leverage CA Technologies so...

monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...

Who is more expensive? IT Service or monday.com?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Service and monday.com.

IT Service price starts at $75 per month , On a scale between 1 to 10 IT Service Management is rated 4, which is lower than the average cost of IT Management software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: IT Service cost is around the same cost of monday.com.

Which software includes more/better features?

We've compared IT Service Vs. monday.com based on some of the most important and required IT Management features.

IT Service: Data Import/Export, Basic Reports, Online Customer Support.

monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.

Target customer size

IT Service's typical customers include: Start up, Small business, Medium business, Large business,

Monday.

IT Service

ITQlick rating
(4.8/5)

starts at $75 per month

IT Service Management is a trending cloud-based IT Management software, it is designed to support small, medium and large size business. IT Service Management received a rating of 4.8 from ITQlick team. The sof...

Categories: IT Management, IT Asset Management, IT Project.

monday.com

ITQlick rating
(4.7/5)

starts at $10 per seat/month

monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...

Categories: Fixed Asset Management, Budgeting & CPM, Strategic Planning, Business performance management, Performance Management.

Compare specifications

Compare features

IT Service: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

monday.com: 35 Features

Basic Reports
Chat
Customizable Categories
Dashboard
HR Analytics
Human Resources
Employee Onboarding
Workforce Management
Agile Project Management
Budget & Expense Management
Collaboration
Project Management
Resource Management
Task Management
Project Management
Project Collaboration
Project Planning
Project Portfolio Management
Dashboarding
Budgeting & CPM
Customer Service
Customer Relationship Management
Contract Management
Equipment Management
Project Management
Service Management
Lead Management
Expense Management
Categorizing
Collaboration Center
Team Collaboration
Lifecycle Management
Process Analysis
Business Process
IT Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IT Servi...
ITQlick rating
4.8/5
Score
62/100
Pricing
4/10
License pricing
$75 per month
Functionality
6
Compare
monday.c...
ITQlick rating
4.7/5
Score
98/100
Pricing
4/10
License pricing
$10 per seat/month
Functionality
92
Crashplan
ITQlick rating
4.6/5
Score
89/100
Pricing
2.6/10
License pricing
$10 per month
Functionality
9
SevOne
ITQlick rating
4/5
Score
88/100
Pricing
5.2/10
License pricing
$2,995 per license
Functionality
3
Review
Compare
CA Servi...
ITQlick rating
3.3/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
13
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.