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Pega CRM is more expensive to implement (TCO) than ITP CCM, and Pega CRM is rated higher (87/100) than ITP CCM (50/100). Both tools offer the same amount of features.
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aia software: Aia is the global developer and supplier of ITP, the ultimate Customer Communications Management solution for clients in different branches worldwide. Our reliable and flexible ITP products have helped over a thousand businesses in 30 countries, including some of the leading financials worldwide. ITP is your software, adaptable by your peop...
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ITP CCM and Chordiant.
ITP CCM price starts at $49 per month , On a scale between 1 to 10 ITP CCM is rated 2, which is much lower than the average cost of Customer Experience Management software. Chordiant price starts at $90 per user/month , When comparing Chordiant to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.
Bottom line: Chordiant is more expensive than ITP CCM.
We've compared ITP CCM Vs. Pega CRM based on some of the most important and required Customer Experience Management features.
ITP CCM: Data Import/Export, Basic Reports, Online Customer Support.
Chordiant: Data Import/Export, Basic Reports, Online Customer Support.
ITP CCM's typical customers include: Start up, Small business, Medium business, Large business, and Chordiant's target customer size include: Start up, Small business, Medium business, Large business.
starts at $49 per month
ITP CCM is a growing cloud-based Customer Experience Management software, it is designed to support small, medium and large size business. ITP CCM received a rating of 3.9 from ITQlick team. The software cost i...
Compare Pricingstarts at $90 per user/month
Pega CRM was formerly called Chordiant is a cloud-based customer relationship management system that helps users to combine customer management services with sales and marketing operations.
Compare Pricing| ITQlick Score: | 50/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Customer Experience Management -> ITP CCM review |
| Company: | Aia software |
| Pricing: | starts at $49 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | ITP CCM review, ITP CCM pricing, ITP CCM alternatives |
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Experience Management -> Pega CRM review |
| Company: | Pegasystems |
| Pricing: | starts at $90 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Pega CRM review, Pega CRM pricing, Pega CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.