Compare 4me and Mhelpdesk - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - 4me or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than 4me, and Mhelpdesk is rated higher (95/100) than 4me (84/100). Mhelpdesk offers users more features (15) than 4me (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ITRP Institute, Inc. Vs. Mhelpdesk

ITRP Institute, Inc.: ITRP is a premium IT service management application service. It is the only ITSM solution that tracks both end-to-end SLAs and the SLAs with external service providers. ITRP also offers the most intuitive user interface of any enterprise-class ITSM application and delivers the fastest response times for organizations that operate globally.ITRP a...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? 4me or Mhelpdesk?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 4me and Mhelpdesk.

4me price starts at $29.99 per month , On a scale between 1 to 10 ITRP is rated 2, which is much lower than the average cost of CRM software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Mhelpdesk is more expensive than 4me.

Which software includes more/better features?

We've compared 4me Vs. Mhelpdesk based on some of the most important and required CRM features.

4me: Data Import/Export, Basic Reports, Online Customer Support.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Customers of the software mainly come from small and medium business range. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.