Shlomi Lavi /
Sep 29, 2022
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Bottom Line: Which is Better - JIRA Core or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than JIRA Core, and Mhelpdesk is rated higher (95/100) than JIRA Core (80/100). Mhelpdesk offers users more features (15) than JIRA Core (5). There is a clear winner in this case and it is Mhelpdesk!
Looking for the right Project Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Atlassian Pty Ltd Vs. Mhelpdesk
Atlassian Pty Ltd: Software is everywhere – on our computers, our watches, our refrigerators. And the teams building software together – developers, product managers, doc writers, bug-bashers – are our heroes. Our products help teams of all sizes track and share everything, work smarter, and create better software together.We are 400 geeks, beer drinkers, nerf herder...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? JIRA Core or Mhelpdesk?
The real total cost of ownership (TCO) of Project Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for JIRA Core and Mhelpdesk.
JIRA Core price starts at $7.50 per user/month , On a scale between 1 to 10 JIRA Core is rated 6, which is similar to the average cost of Project Management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Project Management software cost.
Bottom line: JIRA Core cost is around the same cost of Mhelpdesk.
Which software includes more/better features?
We've compared JIRA Core Vs. Mhelpdesk based on some of the most important and required Project Management features.
JIRA Core: Data Analysis Tools, Issue Tracking, Task Management, Time Tracking, Ticket Management.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
JIRA Core's typical customers include: Small, medium and large size businesses, MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.