Compare jive communications and Bright - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - jive communications or Bright?

Bright is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Bright (75/100). Bright offers users more features (10) than jive communications (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

JIVE Vs. Bright Pattern, Inc.

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Bright Pattern, Inc.: An all-star team: We have over one hundred years of experience in this market. And we built and managed some of the most successful products and companies in the cloud-based contact center industry. Our vision is clear and we know how to execute.

Who is more expensive? jive communications or Bright Pattern Contact Center?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for jive communications and Bright Pattern Contact Center.

jive communications price starts at $18.95 per user/month , On a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. Bright Pattern Contact Center price starts at $70 per user/month , When comparing Bright Pattern Contact Center to its competitors, the software is rated 8 - higher than the average VoIP software cost.

Bottom line: Bright Pattern Contact Center is more expensive than jive communications.

Which software includes more/better features?

We've compared jive communications Vs. Bright based on some of the most important and required VoIP features.

jive communications: Customer Service, Sales Automation, Social Media.

Bright Pattern Contact Center: Auto-Responders, Automatic Lead Entry, Automatically Detect, Contact History, Customer Pipeline.

Target customer size

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. Bright Pattern is great for mid-size and large enterprises that are looking for a contact center solution.