jive communications Vs ShoreTel Sky

Shlomi LaviShlomi Lavi / Dec 20, 2021

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Bottom Line: Which is Better - jive communications or ShoreTel Sky?

ShoreTel Sky is more expensive to implement (TCO) than jive communications, jive communications is rated higher (93/100) than ShoreTel Sky (87/100). ShoreTel Sky offers more features (8) to their users than jive communications (3).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How JIVE compares with ShoreTel, Inc.?

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who's more expensive? jive communications or ShoreTel Sky?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for jive communications and ShoreTel Sky.

jive communications price starts at $19.95 per user/month , on a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , when comparing ShoreTel Sky to their competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line:ShoreTel Sky is more expensive than jive communications.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared jive communications Vs. ShoreTel Sky based on some of the most important and required VoIP features. jive communications: Customer Service, Sales Automation, Social Media. ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.

Target customer size

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. The software can be deployed for small call centers as well as medium and large enterprises.

jive communications

ITQlick rating
(4.6/5)

starts at $19.95 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

ShoreTel Sky

ITQlick rating
(4.3/5)

starts at $40 per user/month

ShoreTel Sky is a cloud-based telephony and VoIP solution designed to help the users in unified communication. The core solution includes wireless networking, video surveillance & management and emergency notif...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Broadband Internet, Business Phone Systems, Call Recording.

Compare specifications

Compare features

jive communications: 3 Features

Customer Service
Sales Automation
Social Media

ShoreTel Sky: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Review
Compare
ShoreTel
ITQlick rating
4.3/5
Score
87/100
Pricing
7.6/10
License pricing
$40 per user/month
Functionality
24
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$949 per user/year
Functionality
38
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.