jive communications Vs SwyxWare (Jul 2020)

Shlomi LaviShlomi Lavi / Jul 14, 2020

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Bottom Line: Which is Better - jive communications or SwyxWare?

jive communications is more expensive to implement (TCO) than SwyxWare, jive communications is rated higher (93/100) than SwyxWare (84/100). SwyxWare offers more features (5) to their users than jive communications (3).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How JIVE compares with Swyx?

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

Who's more expensive? jive communications or SwyxWare?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for jive communications and SwyxWare.

jive communications price starts at $30 per user/month , on a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. SwyxWare price starts at $49 per month , when comparing SwyxWare to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: jive communications cost is around the same cost of SwyxWare.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared jive communications Vs. SwyxWare based on some of the most important and required VoIP features. jive communications: Customer Service, Sales Automation, Social Media. SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

Target customer size

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. and SwyxWare's target customer size include: Small, medium and large size businesses.

jive communications

ITQlick rating
(4.6/5)

starts at $30 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

SwyxWare

ITQlick rating
(4/5)

starts at $49 per month

SwyxWare is a cloud-based or on-premise IP Telephony and unified communication solution designed for SMEs. The solution is compatible with Mac, Windows, Mobile, and Skype integrations.

Categories: Communications, Business Phone Systems, Cloud PBX, IVR, PBX Phone Systems.

Compare specifications

SwyxWare Specifications

ITQlick Score: 84/100
ITQlick Rating: (4/5)
Pricing: 2/10 - low cost
Category: VoIP -> SwyxWare
Company: Swyx
Pricing: starts at $49 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SwyxWare review, SwyxWare pricing, SwyxWare alternatives

Compare features

jive communications: 3 Features

Customer Service
Sales Automation
Social Media

SwyxWare: 5 Features

Call Center
Data integration
Voice & Data Integration
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
7
Review
Compare
SwyxWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
84/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$49 per month
Functionality
15
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality
38
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
34
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Functionality
27
Author
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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.