Compare jive communications and Ytel - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - jive communications or Ytel?

Ytel is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Ytel (81/100). Ytel offers users more features (5) than jive communications (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

JIVE Vs. YTel

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

YTel: YTel is a software company with a passion to help businesses better communicate with leads, prospects and customers. We geek out over the challenges of telecom and deliver best in class communications solutions. Over the years we’ve been able to provide businesses cost effective solutions that power modern communications through phone, text message...

Who is more expensive? jive communications or Ytel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for jive communications and Ytel.

jive communications price starts at $18.95 per user/month , On a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. Ytel price starts at $25 per month , When comparing Ytel to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: Ytel is more expensive than jive communications.

Which software includes more/better features?

We've compared jive communications Vs. Ytel based on some of the most important and required VoIP features.

jive communications: Customer Service, Sales Automation, Social Media.

Ytel: Mobile Access, Call Recording, Inbound Call Center, Outbound Call Center, VoIP.

Target customer size

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. and Ytel's target customer size include: Small, medium and large size businesses.

jive communications

ITQlick rating
(4.6/5)

starts at $18.95 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

Ytel

ITQlick rating
(3.9/5)

starts at $25 per month

Ytel is a cloud-based appointment scheduling solution designed to help the user easily add programmable communications and boost the experience of every customer. Its key features include SMS API, Voice API, Br...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, IVR, SIP Trunking.

Compare specifications

Ytel Specifications

ITQlick Score: 81/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: VoIP -> Ytel review
Company: YTel
Pricing: starts at $25 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Ytel review, Ytel pricing, Ytel alternatives

Compare features

jive communications: 3 Features

Customer Service
Sales Automation
Social Media

Ytel: 5 Features

Mobile Access
Call Recording
Inbound Call Center
Outbound Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Ytel
ITQlick rating
3.9/5
Score
81/100
Pricing
6/10
License pricing
$25 per month
Functionality
15
Review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.