Compare Job Tracker Professional and Mhelpdesk - Mar 2022

Shlomi LaviShlomi Lavi / Mar 14, 2022

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Bottom Line: Which is Better - Job Tracker Professional or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than Job Tracker Professional, and Mhelpdesk is rated higher (95/100) than Job Tracker Professional (91/100). Mhelpdesk offers users more features (15) than Job Tracker Professional (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

S B Systems Vs. Mhelpdesk

S B Systems: S B Systems is a well established, steadily growing I.T. business with over 18 years proven experience. Although we're specialists in software development we also offer complete I.T. solutions including full contracted on site and remote technical support. Turn key hardware and software solutions, custom built computers and servers as well as ...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? Job Tracker Professional or Mhelpdesk?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Job Tracker Professional and Mhelpdesk.

Job Tracker Professional price starts at $35 per user/month , On a scale between 1 to 10 Job Tracker Professional is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line: Mhelpdesk is more expensive than Job Tracker Professional.

Which software includes more/better features?

We've compared Job Tracker Professional Vs. Mhelpdesk based on some of the most important and required Field Service features.

Job Tracker Professional: We are still working to collect the list of features for Job Tracker Professional.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

The software is a useful solution for businesses of all sizes and a diverse range of types. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.

Job Tracker Professional

ITQlick rating
(4.3/5)

starts at $35 per user/month

Job Tracker Professional is a cloud-based field service management solution that is tailored to serve the construction and property maintenance industry. The software solution permits users to create quotations...

Categories: FS Scheduling & Dispatch, Scheduling, Database Management.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

Job Tracker Professional: 0 Features

We are working to collect the list of features

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Job Trac...
ITQlick rating
4.3/5
Score
91/100
Pricing
3.6/10
License pricing
$35 per user/month
Functionality
3
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.