Shlomi Lavi /
Mar 14, 2022
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Bottom Line: Which is Better - Job Tracker Professional or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than Job Tracker Professional, and Mhelpdesk is rated higher (95/100) than Job Tracker Professional (91/100). Mhelpdesk offers users more features (15) than Job Tracker Professional (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
S B Systems Vs. Mhelpdesk
S B Systems: S B Systems is a well established, steadily growing I.T. business with over 18 years proven experience.
Although we're specialists in software development we also offer complete I.T. solutions including full contracted on site and remote technical support. Turn key hardware and software solutions, custom built computers and servers as well as ...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? Job Tracker Professional or Mhelpdesk?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Job Tracker Professional and Mhelpdesk.
Job Tracker Professional price starts at $35 per user/month , On a scale between 1 to 10 Job Tracker Professional is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than Job Tracker Professional.
Which software includes more/better features?
We've compared Job Tracker Professional Vs. Mhelpdesk based on some of the most important and required Field Service features.
Job Tracker Professional: We are still working to collect the list of features for Job Tracker Professional.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
The software is a useful solution for businesses of all sizes and a diverse range of types. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.